Reassure customers to continue optimizing towards self-sufficiency

Informing customers when they consistently excel

Improving the setup and optimizing the timing of consumption devices is just the beginning of helping customers reach their goals. Achieving energy independence requires continuous effort and dedication. Streaks are powerful tools to engage customers long-term. 

MOOST provides you with the tools to engage and motivate customers by highlighting their successes.

 Inform customers when they have achieved full energy independence several times in succession

Motivates customers to maintain their successful behavior 

Build engagement and trust for more customer lifetime value

Datasets

Streak Counter

Provided by MOOST

Self-Sufficiency

Building

Description

This use case enables you to trigger hyper-personalized messages when:

  • The customer only relied on their own energy,
  • For several days in a row.

MOOST keeps track of the current streak of each customer.

Click actions

Depending on your system's set-up, we can enable different click actions:

  • Deep link into live monitoring (recommended)
  • Standard open (default action, usually the home screen or notification center)

For customers who do not wish to be informed in the future, there is a "Don't notify again" button on every message for a granular opt-out.