Help customers set the right charging modes

Nudging smart charging modes at the right time is key to maximize adoption.
Most households are unaware about unused smart charging modes. 97% of households want to be informed when their car charging could be optimized and what the recommended setting would be.
The challenge: Informing customers when they actually have saving possibilities and suggesting the optimal charging mode based on each household's charging behaviour.
Help customers understand when car is charging at peak tariff hours
Help customers identify the right charging mode
Build engagement and trust for more customer lifetime value
Datasets

Car power consumption
Wallbox

Tariff data
Building
Description
This use case enables you to trigger hyper-personalised messages when
- Car is charging at peak tariff hours (on dual or dynamic tariffs)
- Unused smart charging modes could improve savings
Click actions
Depending on your system's set-up, we can enable different click actions:
- Deep link into car charging settings of your app (recommended)
- Standard open (default action, usually the home screen or notification center)
- Set an action parameter to enable direct click actions (advanced integration)
For customers who do not wish to be informed in the future, there is a "Don't notify again" button on every message for a granular opt-out.